Refund policy

30-day return window

You have 30 days from the date you receive your order to request a return. Vanillacrumb covers return shipping.

How to start a return

Email info@vanillacrumb.shop or call +1 (786) 277-7555 with your order number and the item you want to return. Please contact us before mailing your item so we can arrange return shipping.

Return address

11401 NW 12th St, Miami, FL 33172, United States

Refunds

We issue your refund within 10 business days after receiving your return. Refunds go back to the original payment method.

Damaged or incorrect items

If an item arrives damaged or you receive the wrong item, contact us with your order number and a description of the issue so we can help.